Rootling Support

Last updated: August 10, 2026

Need help? Email support@getrootling.com and we'll get back to you as soon as we can.

Rootling is an early-childhood learning app made by Trevexs Technology Ltd. This page is here to help if something isn't working, or if you have a question about the app.

Frequently asked questions

Do I need to create an account?

No. Rootling has no accounts or sign-up. You choose a first name and age band for your child on-device, and that's it.

Does Rootling work offline?

Yes. Learning sessions download once and then keep working without an internet connection.

How do I access the caregiver area?

A short adult gesture in the app opens the caregiver area, where you can see what your child has practiced and manage downloaded content. It's designed to stay out of reach of curious little hands, not to be a password.

Is my child's data collected or shared?

No. Rootling has no ads, no analytics, and no third-party trackers of any kind. See our Privacy Policy for full details.

Something isn't working — what do I do?

Email us at support@getrootling.com with a short description of the issue (what you were doing, what device and app version you're on), and we'll help you sort it out.

Contact us

For anything not covered above, reach us at support@getrootling.com.

A product by Trevexs Technology Ltd · Kampala, Uganda · P.O. Box 185683